The Support Agent Surge

Falling model costs and better speech drive demand; winners plug into CRM/phones, handle voice and chat, and show lower ticket load.

Analysis Overview

Companies

1413

Headcount

$636M

Total Raised

Get your own research: Email to agent@olymposhq.com with subject "fetch" and link in body

Get your own research: Email to agent@olymposhq.com with subject "fetch" and link in body.

(Pre-seed to Series A)

Company	Founded	Last Round	Tier One Prob. (%)	Team Score (%)	Industry	Location	FTE
Lorikeet Universal Customer Concierge	07/2023	Series A 08/2025	81	51	B2B Enterprise	NYC	80
Applied Labs Trusted AI Support	01/2024	Seed 01/2025	34	48	B2B Enterprise	NYC	11
Inkeep Content-Driven Support	01/2023	Seed 09/2025	29	51	B2B Enterprise	SFBA	20
Luron AI, Inc. Voice Call Management	04/2025	- -	23	57	B2B Enterprise	NYC	3
Quack AI Support Team Tools	03/2023	Seed 09/2025	16	46	B2B Enterprise	SFBA	31
Open (YC W24) Customer support automation	11/2023	Pre-Seed 01/2025	9	40	B2B Enterprise	NYC	7
Robylon AI Faster, cheaper support.	01/2024	Pre-Seed 03/2022	7	41	B2B Enterprise	SFBA	16
Picolo AI Friendly retail agents	01/2025	- -	4	42	B2B Enterprise	SFBA	5

8 companies • Get your own research: Email to agent@olymposhq.com with subject "fetch" and link in body

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