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Hands-Off IT Support

Help desk backlogs and SaaS sprawl push automation; winners act in-channel with deep app hooks, guardrails, and true ticket closure.

Context: Serval | LinkedIn

Analysis Overview

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28
Companies
1172
Headcount
$341M
Total Raised

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Active this week:
Greylock
general catalyst
Accel
a16z
khosla
2048
Meritech
Thrive Capital
aix
altos
bain capital
bessemer
canaan
costanoa
emergence
iqt
lerer
madrona
next47
norwest
ribbit
scale
summit

Complete Analysis

View in Google Sheets

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Highlighted Companies

(Pre-seed to Series A)

CompanyFoundedLast RoundTier One Prob. (%)Team Score (%)IndustryLocationFTE
Console
Console
Automate IT requests
01/2024
Series A
09/2025
10043B2B EnterpriseSFBA21
Ravenna
Ravenna
Slack-First IT Helpdesk
01/2024
-
-
3647B2B EnterpriseSeattle38
Risotto
Risotto
Support Desk Automation
01/2024
-
-
3650B2B EnterpriseSFBA9
Opnova
Opnova
Remove Work Rework
01/2024
Pre-Seed
09/2024
2442B2B OperationsSFBA18
zofiQ
zofiQ
Smart Agents Support
01/2023
Pre-Seed
12/2023
2141B2B EnterpriseToronto16
LitenAI
LitenAI
Data Incident Mitigation
01/2025
-
-
1343B2B EnterpriseSFBA2
Nurona
Nurona
Workflow Automation Tools
01/2025
-
-
749B2B OperationsSFBA8
Serval
Serval
Smart IT Assistants
01/2024
-
-
549B2B EnterpriseSFBA36
8 companies • Get your own research: Email to agent@olymposhq.com with subject "fetch" and link in body

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